The NÖ Bergerlebnispass is available at participating lift operators’ ticket offices and in some of their online shops. Königsberg is not a sales outlet.

The following families can claim the family bonus, provided they submit the relevant proof:

• Families living in the same household
• Grandparents with grandchildren
• Blended families where the child and one parent are registered at the same primary residence, and the partner is registered at least at a secondary residence together with that parent and child

Acceptable proof includes registration documents showing the shared residential address and birth certificates.

Yes, but only onto a NÖ Bergerlebnispass KeyCard from the previous year or a Freunde der Berge card. A special KeyCard is required to use all the benefits of the NÖ Bergerlebnispass.

Unfortunately, other KeyCards cannot be loaded.

The deposit for a new KeyCard is €5.

You can return older KeyCards that still work on your next visit to the relevant ski resort. Keep your new NÖ Bergerlebnispass KeyCard to use again next year.

There are two advance-sale periods. The super advance sale with the family bonus runs until 31 October each year. The advance sale without the family bonus runs until 30 November. Regular prices apply from 1 December.

The NÖ Bergerlebnispass is valid in the following ski resorts:

• Hochkar Bergbahnen
• Ötscherlifte Lackenhof
• Annaberger Lifte
• Erlebnisalm Mönichkirchen
• Gemeindealpe Mitterbach
• Königsberg
• Mariazeller Bürgeralpe
• Familienschigebiet Maiszinken
• Semmering Hirschenkogel
• Wexl Arena St. Corona am Wechsel

People with a disability rating of 70% or more receive the reduced adult or reduced child rate, approximately 50% off the full price. Proof of disability is required.

If the disability ID specifies an accompanying person, or the disability rating is 100%, that accompanying person receives a free day ticket valid in the relevant ski resort. A copy or scan of the proof of disability must be provided for accounting purposes.

Please note that the date on which the ski pass is surrendered determines any refund. Refunds are discretionary goodwill payments and do not establish a legal entitlement to future refunds.

• Refunds are only considered for injuries resulting from skiing accidents or illness. A specialist medical certificate or accident report, together with the NÖ Bergerlebnispass, must be submitted without delay.
• No refund is possible if the pass has been used on 10 or more days.
• The following amount is deducted for each day used: adults €50 / children €30.
• No refund is possible if the pass has been used after 28 February.
• Refunds cannot be issued after 1 April.
• If an adult pass is returned, any children’s passes issued free in combination with it must also be returned. Returning paid children’s passes is optional. Any second adult pass cannot be refunded in this context.

Refunds for unused season passes:

If a season pass has not been used at all during the season due to injury or illness, the purchase price is refunded, less a €25 administration fee. The other conditions for standard refunds also apply.

Night skiing at Hochkar and Semmering is included, as is ski touring at Ötscher, Annaberg, Mitterbach and Mariazell.